Managed Service Provider

IT Managed Service Provider

and Managed Security Provider

We work with organisations as their technology partner, building a partnership with you to ensure your IT infrastructure and technology is working at its best.

Our managed services provide the flexibility to utilise the services your organisation needs, so you have the right technologies and support to operate as seamlessly as possible. Add or remove services as your needs and operations change.

IT Service Desk

Managed Services

Supplier Integration

Proactive Alert Systems

Supplier Management

Different people around a table in a meeting with laptops, tablets and mobile devices

Managed IT Support

Three people sitting in front of laptops and computers, with two of them wearing headphones and tal

Managed Cybersecurity

Delivering supplier integration and management across your organisation.

Supplier integration and management

We remove all the hassle and take on the day-to-day management of your technology supply chain, so your in-house team can focus on directly supporting your employees and internal IT delivery.

Clear lines of reporting

Working in partnership with your in-house technology lead, we develop a clear matrix of responsibility and accountability, ensuring ultimate control remains in your hands.

Dedicated points of contacts

You get a dedicated person and team to handle the complexity of managing and integrating all third-party suppliers.

Delivering your outsourced IT support help desk services.

Today’s complex nature of IT systems, working practices and locations, along with pressures on organisations to deliver quicker, better and differently, means that knowledge of new technologies is critical, but extensive.

Our Managed Service Provision means you get all the benefits of having a full-blown IT department, without the investment of hiring the individual skill sets required to set up, manage and support your business technology.

IT HELPDESK OUTSOURCING

Delivering advanced managed cybersecurity across your company.

With cyber threats evolving at an incredible rate, along with the complexity of growing organisations and remote working policies, simple data backup and cybersecurity tools are no longer enough to contain the threats.

We work with organisations to ensure they have the right layers of IT and network protection to secure their IT Infrastructure, devices and data, reduce external risks and remain compliant. We then ensure continuous, monitored cyber-protection across their networks, including all remote devices and access points.

CYBERSECURITY

Keep in touch

A mobile device connected to elements of a business such as computers, printers, wi-fi, electric car

Securely harness the power of smart devices in your office.

by The O Team • 26 Apr, 2024

The Internet of Things (IoT) is no longer a futuristic concept. It's rapidly transforming industries and reshaping how businesses operate. IoT is a blanket term to describe smart devices that are internet enabled. Have you been struggling with the integration of smart devices? This guide will equip you with the knowledge and steps you need.

Man pointing at envelopes floating through the air representing emails being sent

Why your business needs email authentication... now.

by The O Team • 26 Apr, 2024

Have you been hearing more about email authentication lately? There is a reason for that. It’s the prevalence of phishing as a major security threat. Phishing continues as the main cause of data breaches and security incidents. This has been the case for many years. A major shift in the email landscape is happening. The reason is to combat phishing scams. Email authentication is becoming a requirement for email service providers. It’s crucial to your online presence and communication to pay attention to this shift.

A pair of yellow trainers with the word 'deepfake' and a question mark above them

What’s real or fake online? Insights into deepfakes.

by The O Team • 25 Apr, 2024

Have you ever seen a video of your favorite celebrity saying something outrageous? Then later, you find out it was completely fabricated? Or perhaps you've received an urgent email seemingly from your boss. But something felt off. Welcome to the world of deepfakes. This is a rapidly evolving technology that uses artificial intelligence (AI). It does this to create synthetic media, often in the form of videos or audio recordings. They can appear real but are actually manipulated. Find out more in this blog post.

Woman holding a tablet with controls to all her smart home apps

10 most common smart home issues (and how to fix them).

by The O Team • 25 Apr, 2024

Have you run into any issues with your smart home gadgets? Not to worry! We’ve got your back when it comes to troubleshooting several common smart home issues. Here are some of the most frequent problems. Along with simple steps to get your smart haven back on track.