A high-quality, responsive IT support process within your organisation is imperative to enable uninterrupted productivity for employees and users, as well as to support customers. But, all the capabilities, right systems and skilled IT specialists for this is a huge investment which is costly and places additional demands on internal IT management.
Orbital10's outsourcing solution removes these issues.
More and more organisations are turning to outsourced IT as a solution.
Seamless extension of your organisation, responding to queries using your name/script.
Increase availability (response times), efficiency and technical skill sets.
Cost transparency with a known fixed cost and increased return on value.
No recruitment or training costs and no need to cover absence or sick days.
Save on expensive equipment costs and valuable office space.
Free up key personnel to focus on technology projects and digital development.
Technology Integration, Security and Development.
An extension of your internal support team, stepping in to cover holidays, absences or busy periods.
Acting as your everyday IT support function, managing tickets and providing rapid and appropriate responses/resolution to incidents and requests.
Specialist expertise covering more complex and time-consuming issues, requests and projects.
1st, 2nd and 3rd line support, technology development, supplier integration and services management.
A multi-skilled helpdesk to support businesses and homes.
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Orbital10 delivers IT support and IT services to businesses and home users across The Midlands, Worcestershire, Herefordshire, Somerset and Dorset.
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