IT Helpdesk Outsourcing

IT Helpdesk Outsourcing Services

for Businesses

A high-quality, responsive IT support process within your organisation is imperative to enable uninterrupted productivity for employees and users, as well as to support customers. But, all the capabilities, right systems and skilled IT specialists for this is a huge investment which is costly and places additional demands on internal IT management.


Orbital10's outsourcing solution removes these issues.

Have your cake and eat IT.

More and more organisations are turning to outsourced IT as a solution.

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Outsourced IT Support Helpdesk

Delivering exactly the right IT services and IT support your organisation needs.

Outsource your IT with Orbital10 multi-skilled IT service desk and managed services

Seamless extension of your organisation, responding to queries using your name/script.

Outsource your IT with Orbital10 multi-skilled IT service desk and managed services

Increase availability (response times), efficiency and technical skill sets.

Outsource your IT with Orbital10 multi-skilled IT service desk and managed services

Cost transparency with a known fixed cost and increased return on value.

Outsource your IT with Orbital10 multi-skilled IT service desk and managed services

No recruitment or training costs and no need to cover absence or sick days.

Outsource your IT with Orbital10 multi-skilled IT service desk and managed services

Save on expensive equipment costs and valuable office space.

Outsource your IT with Orbital10 multi-skilled IT service desk and managed services

Free up key personnel to focus on technology projects and digital development.

Managed Services

Technology Integration, Security and Development.

MANAGED SERVICES

IT Support Helpdesk Service Levels

Delivering the right service desk solution for you.

Overspill

An extension of your internal support team, stepping in to cover holidays, absences or busy periods.

1st Line

Acting as your everyday IT support function, managing tickets and providing rapid and appropriate responses/resolution to incidents and requests.

2nd + 3rd Line

Specialist expertise covering more complex and time-consuming issues, requests and projects.

Managed Service

1st, 2nd and 3rd line support, technology development, supplier integration and services management.

IT Support

A multi-skilled helpdesk to support businesses and homes.

IT SUPPORT SERVICES
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