About Us

Orbital10

Making IT Work for Everyone

Scalable Support

Rapid Issue Resolution

Swift Diagnostics

Transparent Pricing

Delivering professional, reliable and cost-effective IT services for over 20 years.

We've got IT.

HEREFORD IT SUPPORT HUB YEOVIL IT SUPPORT HUB WALSALL IT SUPPORT HUB

As an established IT business and managed service provider, we have a large IT support helpdesk and a large team of highly skilled and qualified IT technicians, field engineers, consultants and cybersecurity specialists.

Our business customers range from small office workgroups to multi-site companies, across a wide variety of industry sectors.

Not only do we know what businesses need to operate and grow, we know how to implement and support the right IT networks, infrastructures and technologies to enable that, alongside the most advanced cybersecurity to protect your business.

Three of The O Team engineers inside one of the Orbital10 tech hubs

85,000

End-User Malware Attacks Stopped

6.15 mins

Average Incident Response Time

13,911

Tickets Resolved Last Year

3.42 hrs

Average Resolution Time

Our mission:

To transform and elevate how businesses operate, employees collaborate, and organisations grow, by delivering exceptional technical service and continued innovation.

Our values:

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IT is not a 'one size fits all' service.

Used in all industries, by all types of users, across all locations, at all times of the day or night, IT requirements are massively diverse, with different challenges to overcome, growth strategies to support, and security vulnerabilities to protect against.

That is why we focus on making IT work for everyone. Whatever you do, whoever is doing it, wherever it's done, we make IT work.

Orbital10 is more than just an IT provider, we will be your technology partner whether you are a start-up, a growing business or an organisation looking for a digital transformation.

We have also supported home users for decades, helping them with all their IT needs and issues, from forgotten passwords and recovering lost data, to new PCs and Apple Macs as well as computer and printer repairs, and great value printer cartridges.

With our head office in Hereford, Orbital10 provides IT support and IT services across the Midlands, Worcestershire, Herefordshire, Somerset and Dorset. Whichever office you contact, we pride ourselves on our friendly, jargon-free approach to resolving technology issues and streamlining business operations and workplaces, wherever they may now be!

Orbital10 Acquisitions:

MCS Computer Support >

In the media:

Data from July 2022 to July 2023

The O Mag from Orbital10 provides the latest MSP, IT and cybersecurity information, hot topics and insights to support businesses with their business technology roadmap, IT, security and data protection.

Keep in touch

A mobile device connected to elements of a business such as computers, printers, wi-fi, electric car

Securely harness the power of smart devices in your office.

by The O Team • 26 Apr, 2024

The Internet of Things (IoT) is no longer a futuristic concept. It's rapidly transforming industries and reshaping how businesses operate. IoT is a blanket term to describe smart devices that are internet enabled. Have you been struggling with the integration of smart devices? This guide will equip you with the knowledge and steps you need.

Man pointing at envelopes floating through the air representing emails being sent

Why your business needs email authentication... now.

by The O Team • 26 Apr, 2024

Have you been hearing more about email authentication lately? There is a reason for that. It’s the prevalence of phishing as a major security threat. Phishing continues as the main cause of data breaches and security incidents. This has been the case for many years. A major shift in the email landscape is happening. The reason is to combat phishing scams. Email authentication is becoming a requirement for email service providers. It’s crucial to your online presence and communication to pay attention to this shift.

A pair of yellow trainers with the word 'deepfake' and a question mark above them

What’s real or fake online? Insights into deepfakes.

by The O Team • 25 Apr, 2024

Have you ever seen a video of your favorite celebrity saying something outrageous? Then later, you find out it was completely fabricated? Or perhaps you've received an urgent email seemingly from your boss. But something felt off. Welcome to the world of deepfakes. This is a rapidly evolving technology that uses artificial intelligence (AI). It does this to create synthetic media, often in the form of videos or audio recordings. They can appear real but are actually manipulated. Find out more in this blog post.

Woman holding a tablet with controls to all her smart home apps

10 most common smart home issues (and how to fix them).

by The O Team • 25 Apr, 2024

Have you run into any issues with your smart home gadgets? Not to worry! We’ve got your back when it comes to troubleshooting several common smart home issues. Here are some of the most frequent problems. Along with simple steps to get your smart haven back on track.